Support
Roguelike match-five puzzle
Need help, found a bug, or have an idea? We're happy to hear from you. Писать можно и по-русски.
Contact us:
[email protected]
We usually reply within a few business days. For a bug, please add
your device model, the system version and the game version (shown at the bottom of Settings).
Frequently asked
- How do I play? Tap an orb, then tap an empty cell — the orb moves there if a free path exists. Line up five or more orbs of one element to cast a spell at the monsters. A move that makes no line brings new orbs onto the board; if the board fills up, the run is over. The tutorial on first launch can be replayed from Settings.
- What do the elements do? Fire hits the target and its neighbours, ice deals damage and freezes the enemy's attack timer, life heals the hero, lightning strikes random enemies in a chain, shadow poisons. The rainbow joker counts as any colour. Longer lines hit harder.
- Which enemy do I hit? Tap an enemy to make it the target. Fire, ice, shadow and the joker hit the target; lightning picks its own.
- What is energy? Each run costs 5 energy. One point comes back every 12 minutes, up to 20. You can also refill it with crystals in the camp.
- What are crystals for? Refilling energy, the Hero's Chest and talent scrolls on the Chests screen, upgrading a talent right away, and reviving the hero after a defeat (the first revive can also be watched as an ad; a second one is crystals only). The Hero's Chest always shows its odds — uncommon 70%, rare 25%, epic 5% — and every fifth chest in a row without a rare item is guaranteed rare or better.
- What are perks, items and talents? Perks are picked during a run, after rooms 3, 6, 9 and 12, and last until the run ends. Items (staffs, robes, amulets and rings) and talents stay with the hero for good; three identical items merge into a rarer one.
- Where is my progress? On your device, in the game's own save files — saved after every move, so a run continues after the app is closed. There is no account and progress is never uploaded, so uninstalling the game removes it and it cannot be moved to another phone.
- I paid, but the crystals did not arrive. Close the game completely and open it again with an internet connection: the store delivers unfinished purchases at the next launch, and each purchase is credited exactly once. If they still do not arrive, write to us with the date of the purchase.
- I bought "No Ads" but still see ads between runs. On iPhone, open the Shop in the camp and tap Restore purchases. On Android it is restored automatically at launch — restart the game while online. Rewarded ads stay available on purpose: they are always optional and give you something in return.
- How do I get a refund? Payments are handled by Google Play or the App Store, so refunds are requested there — Google Play, App Store.
- What does the game send? Ads come from Google AdMob, and the game sends anonymous gameplay statistics and crash reports to Google Firebase — never your progress, name or contact details. In the EEA, the UK and Switzerland a consent form decides whether ads may be personalised and whether statistics and crash reports are sent; you can change your choice in Settings → Data consent. On iPhone, ad tracking can be switched off in Settings → Privacy & Security → Tracking; on Android, the advertising ID can be deleted in your device's ad settings. The Privacy Policy has the details.
- Can I turn off vibration or effects? Yes — Settings has music and sound volume, vibration, screen shake, reduced effects and animation speed.
- Which languages does the game speak? English and Russian. It follows your device language and can be changed in Settings.